Directorate of ICSI Examination
- How long does it take for ICSI verification of marks to be processed? - It takes 7 weeks to complete the verification of marks.
 
- Which email should be contacted for CS verification of marks queries? - You can contact vom@icsi.edu for verification of marks queries.
 
- How long does it take to receive ICSI-certified copies of answer sheets? - It takes 7 weeks to receive certified copies.
 
- Which email should be contacted for certified copies and inspection of answer books? - The email to contact is exam@icsi.edu.
 
- How long does it take to receive ICSI duplicate marksheets? 
- It takes 15 working days to receive duplicate marksheets.
- CS Handwritten Notes, Scanner, Case Studies, Chartbook and many more - Click here
 
Directorate of Training
- How many working days does it take for ODOP/TDOP queries to be resolved? - It takes 3 working days for ODOP/TDOP queries to be addressed.
 
- How long does it take for PCS/Company registration to impart long-term training? - It takes 7 working days for PCS/Company registration.
 
- What is the processing time for student registration for long-term training? - It takes 7 working days for student registration approval.
 
- How long does it take to approve long-term training completion? - It takes 7 working days for completion approval.
 
- Which email should be contacted for training-related queries? 
- The email to contact is training@icsi.edu.
- How long does it take for a training structure switchover request to be processed?
- It takes 3 working days for a training structure switchover.
- How long does it take to get an exemption from long-term training?
- It takes 21 working days to process a long-term training exemption request.
- How long does it take for quarterly report approvals?
- It takes 7 working days for quarterly report approvals.
- How long does it take for EDP/CLDP fee approvals and completion approvals?
- It takes 3 working days for approvals.
- What is the processing time for Training Completion Certificates (TCC)?
- It takes 7 working days for TCC to be issued.
Directorate of Academics
- How long does it take for academic queries to be resolved?
- It takes 3 working days for academic queries.
- Which email should be contacted for academic queries?
- The email to contact is academics@icsi.edu.
- How long does it take to resolve e-journal-related queries?
- It takes 3 working days to resolve e-Journal-related queries.
- What is the response time for MoU/IGNOU-related queries?
- It takes 3 working days for responses.
Directorate of Store
- How long does it take for study material to be dispatched after registration approval?
- It takes 21 working days for study material dispatched.
Directorate of Examination
- Can a student request a re-evaluation of their marks? - No, ICSI does not allow re-evaluation, but students can apply for mark verification.
 
- What is the process for applying for mark verification? - Students need to apply online through the ICSI portal and pay the prescribed fee.
 
- How can a student apply for certified copies of their answer books? - Applications can be submitted through the ICSI portal along with the required fee.
 
- Is there any provision to expedite the process of getting duplicate mark sheets? - No, duplicate marksheets are issued within 15 working days as per the standard timeline.
 
- What should a student do if they do not receive their marks verification result within 7 weeks? - They should contact vom@icsi.edu for an update on their application status.
 
Directorate of Training
- Is long-term training mandatory for all CS students? - Yes, unless a student applies for and is granted an exemption.
 
- Can a student switch from one training structure to another? - Yes, but they must submit a request for Training Structure Switchover, which takes 3 working days.
 
- How can students check the status of their training completion approval? - They can contact training@icsi.edu or check updates on the ICSI portal.
 
- What happens if a student does not submit their quarterly reports on time? - Delays in quarterly reports may affect the training completion approval process.
 
- What is the Training Completion Certificate (TCC) used for? 
- It serves as proof that a student has successfully completed the required training.
Directorate of Academics
- How can students subscribe to the ICSI e-Journal?
- They can subscribe through the ICSI website under the academics section.
- What should students do if they find errors in study materials provided by ICSI?
- They can report errors to academics@icsi.edu for rectification.
- Are IGNOU courses helpful for CS students?
- Yes, IGNOU offers specialized courses in collaboration with ICSI, providing academic benefits.
- How long does it take to receive an MoU-related query response from ICSI?
- It takes 3 working days for MoU-related queries to be addressed.
- Does ICSI provide online academic assistance?
- Yes, students can access webinars, study materials, and online mentorship sessions through the ICSI portal.
Directorate of Professional Development & Certification Courses
- What are PMQ courses, and who can apply for them?
- Post Membership Qualification (PMQ) courses are advanced certifications for ICSI members.
- How long does it take to get approval for a crash course certification?
- It takes 7 working days for certification course approvals.
- Can students apply for peer review certification?
- No, peer review is for practising CS professionals and not for students.
- What is the purpose of the Knowledge on Demand (KOD) program?
- It provides on-demand learning resources to CS professionals for continuous skill enhancement.
- How can a student submit an article for ICSI’s National Programme Souvenirs?
- Articles can be submitted via conference@icsi.edu, following the prescribed format.
- CS Handwritten Notes, Scanner, Case Studies, Chartbook and many more - Click here
 
| Designation | Name | Direct No. | 
|---|---|---|
| President | CS Dhananjay Shukla | 0120-45341001 | 
| Vice President | CS Pawan Ghanshyamdas Chandak | 0120-45341002 | 
| Secretary | CS Ashish Mohan | 0120-45341003 | 
| President's Office | Sanjeev Kumar Dogra | 0120-45341004 | 
| Secretary's Office | K.P. Sasi | 0120-45341006 | 
| Council Affairs | Preprija S | 0120-45341016 | 
| Joint Director | Meera Khurana (Ms.) | 0120-45341031 | 
| Assistant Director | Anita Metha (Ms.) | 0120-45341036 | 
| Executive (Academics) | Muneah Bindal | 0120-45341042 | 
| Director | Alka Arora (Ms.) | 0120-45341086 | 
| Deputy Director | Manoj Kumar | 0120-45341089 | 
| Deputy Director | Doha Kent (Ms.) | 0120-45341091 | 
| Executive (Academics) | Karika (Ms.) / Nishta Dutta (Ms.) | 0120-45341080 | 
| Senior Executive Assistant | Yashwant Kishore Sharma | 0120-45341093 | 
| Deputy Director | Anita Gupta (Ms.) | 0120-45341027 | 
| Assistant Director | Beena (Ms.) | 0120-45341027 | 
| Assistant Director | Himanshu Sharma | 0120-45341037 | 
| Director | Bindu Dandona (Ms.) | 0120-45341030 | 
| Deputy Director | Khushboo Mohanty (Ms.) | 0120-45341082 | 
| Executive (Academics) | Muskan (Ms.) | 0120-45341070 | 
| Deputy Director | Rakesh Kumar | 0120-45341097 | 
| Executive (Academics) | Sukhmeet Suri (Ms.) | 0120-45341097 | 
| Executive (Academics) | Alex Y S | 0120-45341033 | 
| Joint Director | Anamika Chaudhary (Ms.) | 0120-45341066 | 
| Executive (Academics) | Richa Gupta (Ms.) | 0120-45341039 | 
| Joint Director | Deepa Khanna (Ms.) | 0120-45341038 | 
| Deputy Director | Jagvinder Kaur Bedi (Ms.) | 0120-45341037 | 
| Assistant Director | Pooja Rath (Ms.) | 0120-45341070 | 
| Senior Executive Assistant | Manish Madhur | 0120-45341034 | 
| Director and CPD (RTI Cell) | Sabita Mahra | 0120-45341019 | 
| Deputy Director | Saurav Tanwar | 0120-45341024 | 
| Assistant Director | Kumar Navnit | 0120-45341029 | 
| Senior Executive Assistant | Ram Dhanuka | 0120-45341051 | 
| Senior Executive Assistant | Yashwant Kumar | 0120-45341069 | 
| Joint Secretary | Preeti Kaushik Banerjee (Ms.) | 0120-45341022 | 
| Deputy Director | Sanjeet Kumar | 0120-45341088 | 
| Deputy Director | Sona Nahata (Ms.) | 0120-45341084 | 
| Assistant Director | Sona Lakhani | 0120-45341085 | 
| Senior Executive Assistant | Pooja Sharma (Ms.) | 0120-45341087 | 
| Joint Director | Sajeevan P | 0120-45341071 | 
| Assistant Director | Anuj Kumar Gupta | 0120-45341098 | 
| Executive (Admin) - Reception HQ | Ritu Dua (Ms.) | 0120-45341020 | 
| Senior Executive Assistant | Vipul Basian | 0120-45341092 | 
| Executive Assistant | Mohd. Asif | 0120-45341033 | 
| Assistant Director | Brender Kumar | 0120-45341057 | 
| Senior Executive Assistant | Kailash Chand | 0120-45341056 | 
| Junior Executive Assistant | Anupreet Verma (Ms.) | 0120-45341058 | 
| Junior Executive Assistant | Ganesh Singh | 0120-45341059 | 
| Director | Shree Prakash | 0120-45341015 | 
| Deputy Director | S.K. Sharma | 0120-45341014 | 
| Deputy Director (FA&J) | Deepak Agarwal | 0120-45341013 | 
| Deputy Director | Sunita Menon (Ms.) | 0120-45341017 | 
| Deputy Director | Hema Bansal (Ms.) | 0120-45341018 | 
| Assistant Director | Shambhavi Sarkar | 0120-45341019 | 
| Assistant Director | Suman Iyer (Ms.) | 0120-45341048 | 
| Assistant Director | B.C. Pawney | 0120-45341053 | 
| Executive (F&A) | Akash Goel | 0120-45341054 | 
| Executive Assistant | Dinesh Kumar Dangi | 0120-45341052 | 
| Executive Assistant | Vikas Bajaj | 0120-45341054 | 
| Joint Director | Tapesh Bhattacharya | 0120-45341035 | 
| Deputy Director (F&A) | Lakshmi Karunakaran | 0120-45341032 | 
| Assistant Director (Internal Audit) | Himanshu Agrawal | 0120-45341078 | 
| Assistant Director | Amit Kumar | 0120-45341078 | 
| Executive (Internal Audit) | Narneet Kaur (Ms.) | 0120-45341078 | 
| Joint Director | Rakesh Goyal | 0120-4522008 | 
| President | CS Dhananjay Shukla | 0120-4522001 | 
| Vice President | CS Pawan Ghanshyamdas Chandak | 0120-4522002 | 
| Secretary | CS Ashish Mohan | 0120-4082101 | 
| Joint Director | Gallapelly Hanumantha Rao Ramana | 0120-4522011 | 
| Deputy Director | Rita Aswani (Ms.) | 0120-4522024 | 
| Deputy Director | Poonam Shukla (Ms.) | 0120-4522025 | 
| Deputy Director | Nishat (Ms.) | 0120-4522023 | 
| Deputy Director | Rajesh Kumar Gupta | 0120-4522022 | 
| Assistant Director | Ajay Kumar Patwa | 0120-4522021 | 
| Assistant Director | Rajee Mahra | 0120-4022239 | 
| Assistant Director | Omkar Nath Sharma | 0120-4522030 | 
| Assistant Director | Rajesh Kumar Sharma | 0120-4082139 | 
| Assistant Director | Manish Shankar Thakur | 0120-4522032 | 
| Assistant Director (F&A) | Deepak Kumar | 0120-4522032 | 
| Executive (Admin.) | Sita Ram | 0120-4522032 | 
| Programmer | Surendra Singh | 0120-4022255 | 
| Sr Executive Assistant | Ganesh Datt Sharma | 0120-4022258 | 
| Sr Executive Assistant | Sandeep Kumar Paras | 0120-4522033 | 
| Sr Executive Assistant | Pramod Kumar | 0120-4522035 | 
| Sr Executive Assistant | Ajay Nandan Sanwal | 0120-4522034 | 
| Senior Executive Assistant | Padampati | 0120-4522031 | 
| Executive Assistant | Anila Bansal (Ms.) | 0120-4522027 | 
| Executive Assistant | Ravi Krishna Srivastava | 0120-4522028 | 
| Executive Assistant | Harpreet Singh Wali | 0120-4522031 | 
| Deputy Director | Neha Maikhuri (Ms.) | 0120-4082126 | 
| Senior Executive Assistant | Jyoti Bansal (Ms.) | 0120-4082179 | 
| Joint Secretary | Sonia Bajaj (Ms.) | 0120-4522019 | 
| Joint Director | Vikash Kumar Srivastava | 0120-4082165 | 
| Deputy Director | Ritu Chawla (Ms.) | 0120-4522064 | 
| Deputy Director | Anita Mahra (Ms.) | 0120-4522086 | 
| Assistant Director | Rashmi Ranjan Thakur | 0120-4522040 | 
| Assistant Director | Ketan Kalyanbhai Bhagat | 0120-4082182 | 
| Executive Assistant (Statement) | Surendra Singh Rana | 0120-4082149 | 
| Director | Lakshmi Arun (Ms.) | 0120-4082127 | 
| Deputy Director | Alok Ranjan Buddhaditya Sinha | 0120-4082141 | 
| Deputy Director | Chittaranjan Pal | 0120-4082167 | 
| Deputy Director | Shalini Verma (Ms.) | 0120-4082169 | 
| Deputy Director | Govind Krishna Agrawal | 0120-4082171 | 
| Assistant Director | Mahesh Attri | 0120-4082138 | 
| Assistant Director | Kushal Kumar | 0120-4082116 | 
| Executive (Academics) | Purnima Ahuja (Ms.) | 0120-4082257 | 
| Executive (Academics) | Bharati Loliyekar (Ms.) | 0120-4522013 | 
| Director (Research) & CEO (Designate) | Dr. Prasant Sarangi | 0120-4082185 | 
| Joint Director | Aarti J. Shallender (Ms.) | 0120-4082123 | 
| Deputy Director (Statement) | Dr. Sapna Mahajan (Ms.) | 0120-4082123 | 
| Deputy Director | Manju Malhotra | 0120-4082192 | 
| Executive | Chandni Gang (Ms.) | 0120-4082165 | 
| Proof Reader | Pradeep Kumar | 0120-4082130 | 
| Senior Office Assistant | Neel Srivastava (Ms.) | 0120-4082130 | 
| CEO (Designate), ICSI - RVO | Dr. Rajesh Kumar Agrawal | 0120-4082108 | 
| Deputy Director | Chenna Kesava Chekrolu | 0120-4082133 | 
| Assistant Director | Vidhya Ganesh (Ms.) | 0120-4082133 | 
| Assistant Director | Saurabh Bansal | 0120-4082135 | 
| Assistant Director | Vanitha Dhanesh (Ms.) | 0120-4082136 | 
| Executive (Admin) | Pratima (Ms.) | 0120-4082118 | 
| Senior Executive Assistant | Jitendra Kumar | 0120-4522008 | 
| Executive Assistant | Neeru Pandey (Ms.) | 0120-4082134 | 
| Joint Director | Ritesh Kumar | 0120-4082104 | 
| Assistant Director | Garima Mehrotra (Ms.) | 0120-4522079 | 
| Research Associate | Dr. Bhole Shankar Shrivastava | 0120-4522089 | 
| Senior Executive Assistant | Naveen Kumar | 0120-4522089 | 
| Deputy Director | Dr. Nitesh Neelkanth | 0120-4082187 | 
| Joint Secretary | Sanjay Kumar Nagar | 0120-4522005 | 
| Deputy Director | Dr. Tapas Kumar Roy | 0120-4522072 | 
| Deputy Director | S. Sreepathy | 0120-4522086 | 
| Assistant Director | Archana Sethi (Ms.) | 0120-4522086 | 
| Executive (Academics) | Dr. Neeraj Kumar | 0120-4522086 | 
| Senior Executive Assistant | Shaini (Ms.) | 0120-4522083 | 
| Senior Executive Assistant | Nirajan Sarkar | 0120-4522087 | 
| Executive Assistant | Ankur Aggarwal | 0120-4522081 | 
| Executive Assistant | Vinny Mehta (Ms.) | 0120-4522075 | 
| Executive Assistant | J. Santhana Krishnan | 0120-4522081 | 
| Junior Executive Assistant | Kedar Singh | 0120-4522084 | 
| Deputy Director | Geetanjali Rajput (Ms.) | 0120-4522085 | 
| Executive (Admin) | Rajbir Singh Bhandari | 0120-4522082 | 
| Director | D.V.N.S. Sarma | 0120-4082107 | 
| Deputy Director | Gaurav Mehta | 0120-4082157 | 
| Deputy Director | Shruti Gupta (Ms.) | 0120-4082148 | 
| Assistant Director | Priyanka Singh (Ms.) | 0120-4082154 | 
| Executive Admin | Anju Gupta (Ms.) | 0120-4522076 | 
| Executive Admin | Monika Joshi (Ms.) | 0120-4522076 | 
| Executive Admin | Triveni Nayak (Ms.) | 0120-4082173 | 
| Executive Assistant | Kanika Sharma (Ms.) | 0120-4522084 | 
| Executive Assistant | Geeta (Ms.) | 0120-4082148 | 
| Junior Executive Assistant | Neera Sharma (Ms.) | 0120-4082158 | 
| Senior Office Assistant | Amit Kumar Upadhyay | 0120-4082156 | 
| Joint Secretary | Ashwini Kumar Srivastava | 0120-4082109 | 
| Deputy Director | Neela Sehgal (Ms.) | 0120-4082146 | 
| Assistant Director | Rajiv Ranjan | 0120-4082144 | 
| Assistant Director | Neelam Wadhwa (Ms.) | 0120-4082140 | 
| Senior Executive Assistant | Pramod Keot | 0120-4082125 | 
| Junior Executive Assistant | Sanjay Kumar | 0120-4082152 | 
| Deputy Director | Ghulam Haider | 0120-4522076 | 
| Assistant Director | Rajrani Gupta (Ms.) | 0120-4082117 | 
| Executive Assistant | Daljit Jhuman (Ms.) | 0120-4522080 | 
| Senior Office Assistant | Ashok Kumar Agarwal (Store Basement) | 0120-4522097 | 
| Executive (Admin) | Rajeshwar Singh | 0120-4082194 | 
| Executive Assistant | Chandan Kumar Chandra | 0120-4522094 | 
| Junior Executive Assistant | Naveen Chandra Singh | 0120-4522194 | 
| Director | Ahmed Sher Khan | 0120-4522088 | 
| Joint Secretary (SG) | Dr. Sanjay Pandey | 0120-4522010 | 
| Director | Bhubaneswar Pradhan | 0120-4522083 | 
| Assistant Director | Satish Kumar | 0120-4082133 | 
| Assistant Director | Adhishak Raj | 0120-4522046 | 
| Executive (Infrastructure) | Vibhav Sharma | 0120-4082143 | 
| Executive Assistant | Nirmala Devi (Ms.) | 0120-4522014 | 
| Junior Executive Assistant | Arvind Kumar Jha | 0120-4522014 | 
| Joint Secretary | Aarti Kumar Rath | 0120-4522018 | 
| Joint Director | Praveen Kumar Vekhande | 0120-4522086 | 
| Deputy Director | Brijesh Samota | 0120-4522045 | 
| Deputy Director | Venkata Sudhakar Chinta | 0120-4522039 | 
| Assistant Director | Vandana Mohindra (Ms.) | 0120-4522038 | 
To make services much easier ICSI is now on a Single Grievance Redressal Portal.
ICSI has developed a standard process to resolve your complaints/queries in a timebound manner.
Please register your Complaints/ Queries on ICSI’s 24 *7 Support Portal - http://support.icsi.edu. In case further clarity on the resolution of your Complaints/ Queries is required, please call the ICSI Support Desk* mentioned below.
(*Kindly keep the complaint number and response generated from ICSI’s Support Portal for your specific query ready before calling the ICSI Support Desk contact numbers).
General Questions
- Q: What is the direct number for CS Dhananjay Shukla, President? 
 A: 0120-45341001
- Q: Who holds the position of Vice President, and what is their contact number? 
 A: CS Pawan Ghanshyamdas Chandak; 0120-45341002
- Q: What is the designation of Alka Arora (Ms.) and her direct number? 
 A: Director; 0120-45341086
- Q: How many Deputy Directors are listed under the Directorate of Professional Development? 
 A: Two: Manoj Kumar (0120-45341089) and Doha Kent (Ms.) (0120-45341091).
- Q: Which department does Sabita Mahra head, and what is her number? 
 A: Directorate of Law & RTI Cell; 0120-45341019
Department-Specific Questions
- Q: List the Joint Directors in the Directorate of Discipline. 
 A: Vikash Kumar Srivastava (0120-4082165).
- Q: What is the direct number for the Directorate of Internal Audit’s Joint Director? 
 A: Tapesh Bhattacharya (0120-45341035).
- Q: Who is the Deputy Director of the Printing Cell, and what is their number? 
 A: Dr. Sapna Mahajan (Ms.) (0120-4082123).
- Q: Name the Senior Executive Assistant in the Directorate of Finance & Accounts. 
 A: Padampati (0120-4522031).
- Q: How many Assistant Directors are listed under the Directorate of Membership & CSSF? 
 A: Three: Vidhya Ganesh (Ms.), Saurabh Bansal, and Vanitha Dhanesh (Ms.).
Name-Based Questions
- Q: What is the designation of Dr. Prasant Sarangi, and what is his number? 
 A: Director (Research) & CEO (Designate) ICSI IIP; 0120-4082185.
- Q: Find the number for Pooja Rath (Ms.). 
 A: 0120-45341070.
- Q: Which department does Rakesh Goyal belong to, and what is his number? 
 A: In-charge and Model Officer for MIS; 0120-4522008.
- Q: What is the direct number for Neha Maikhuri (Ms.)? 
 A: 0120-4082126.
- Q: Who is the Executive (Admin) at the Gurugram office? 
 A: Ritu Dua (Ms.) (0120-45341020).
Number Verification Questions
- Q: Is 0120-45341027 assigned to two people? If yes, name them. 
 A: Yes: Anita Gupta (Ms.) and Beena (Ms.).
- Q: Does the number 0120-4522086 repeat? If yes, for which roles? 
 A: Yes: Deputy Director (S. Sreepathy) and Assistant Director (Archana Sethi (Ms.)).
- Q: What role is associated with the number 0120-4082187? 
 A: Deputy Director (Dr. Nitesh Neelkanth) in the E-Academic Cell.
- Q: Which department uses the number 0120-4522005? 
 A: Joint Secretary (Sanjay Kumar Nagar) in the Directorate of Student Services.
- Q: Who uses the number 0120-4522097? 
 A: Ashok Kumar Agarwal (Store Basement, Main Stores Noida).
Location-Based Questions
- Q: What is the number for the WIRO - Mumbai Director? 
 A: Nishat Khan (Ms.) (022-61307900 - 904).
- Q: Name the Executive Assistant in the Ahmedabad chapter. 
 A: Rohit Khurana (number not listed).
- Q: What is the direct number for the Hyderabad Chapter’s Assistant Director? 
 A: V Srinivas (040-27177721).
- Q: Who is the Senior Office Assistant in the Siliguri chapter? 
 A: Chiranjeev Sarma Roy (0353-2432780/9830319395).
- Q: Which chapter has the number 0145-2425013? 
 A: Ajmer (Junior Executive Assistant: Anand Mahra).
Role-Specific Questions
- Q: List all "Executive (Academics)" roles and their numbers. 
 A:- Muneah Bindal (0120-45341042) 
- Karika (Ms.) / Nishta Dutta (Ms.) (0120-45341080) 
- Muskan (Ms.) (0120-45341070) 
- Sukhmeet Suri (Ms.) (0120-45341097) 
 
- Q: How many "Senior Executive Assistants" are listed under the Directorate of Training? 
 A: One: Kanika Sharma (Ms.) (0120-4522084).
- Q: Who is the Proof Reader in the Printing Cell? 
 A: Pradeep Kumar (0120-4082130).
- Q: Name the Programmers in the Directorate of Information Technology. 
 A:- Ashish Jain (0120-4522037) 
- Pooja Jupal (Ms.) (0120-4522044) 
- Hrithik Kumar (0120-4082147) 
 
- Q: Which Assistant Director works under the Directorate of Infrastructure & Buildings Maintenance? 
 A: Satish Kumar (0120-4082133) and Adhishak Raj (0120-4522046).
Miscellaneous
- Q: What is the Help Desk number for students? 
 A: 0120-4522000 (9:00 AM to 5:30 PM, Monday to Friday).
- Q: Which department has the prefix "0120-45220" for most numbers? 
 A: Directorate of Examination.
- Q: Who is the CEO (Designate) of ICSI-RVO? 
 A: Dr. Rajesh Kumar Agrawal (0120-4082108).
- Q: Name the Director of the CCGRT - MUMBAI. 
 A: Amit Kumar Ghosal (022-41021502).
- Q: Which Deputy Director is associated with "Futuristic Research"? 
 A: Rakesh Kumar (0120-45341097).
Advanced Questions
- Q: How many people share the number 0120-45341097? 
 A: Two: Rakesh Kumar (Deputy Director) and Sukhmeet Suri (Ms.) (Executive (Academics)).
- Q: Which directorate includes both "Perspective Planning" and "Financial Services"? 
 A: Directorate of Perspective Planning & Financial Services and Futuristic Research.
- Q: Who is the Joint Secretary for Corporate Communication and International Affairs? 
 A: Preeti Kaushik Banerjee (Ms.) (0120-45341022).
- Q: What is the number for the In-charge of MIS at HQ (Delhi/Noida)? 
 A: Rakesh Goyal (0120-4522008).
- Q: Which Assistant Director is stationed at the Kochi chapter? 
 A: Simla Sohn (Ms.) (0484-2375960 / 4050502).
Trick Questions
- Q: Is there a "Directorate of Legal Affairs" listed? 
 A: No.
- Q: Does CS Asiah Mohan have two different numbers? 
 A: Yes: 0120-45341003 (Secretary) and 0120-4082101 (EPABX).
- Q: Are there any Directors with the surname "Sharma"? 
 A: Yes: Shree Prakash (Directorate of Finance & Accounts).
- Q: Which number is repeated the most in the directory? 
 A: 0120-45341078 (three entries: Himanshu Agrawal, Amit Kumar, Narneet Kaur).
- Q: Is there a "Directorate of Human Resources"? 
 A: Yes, under "Corporate Communication and International Affairs / Human Resources."
Regional Office Questions
- Q: What is the number for the NIRO (Delhi) Help Line? 
 A: 011-49343000.
- Q: Who is the Director of SIRO - Chennai? 
 A: Preeti Sarkar (044-28222212).
- Q: Name the Deputy Director at EIRO - Kolkata. 
 A: Not listed (only Assistant Director: Kamal Gururani).
- Q: Which regional office has the number 040-23399641? 
 A: CCGRT - Hyderabad (Director: Kalash Chandar Kaushik).
- Q: What is the number for the WIRO - Mumbai’s Junior Executive Assistant? 
 A: Rani M Pagar (022-61307919).
| ICSI Support Desk (Monday to Friday) | |
| General Queries | 0120-4522000 | 
| Queries related to Student Services (CSEET, Student Registration, Post Registration, Centralized Classroom Teaching, SEFT, Examination Enrolment etc.) | 0120-4082162 | 
| Queries related to Dispatch of Material (CSEET Guide, Executive and Professional Programme Study Material, Publications etc.) | 0120-4082163 | 
| Queries related to Training (ODOP, EDP, CLDP, Long Term Training, Quarterly Report, Training Completion Certificate (TCC) etc.) | 0120-4082164 | 
| Queries related to Membership & CSBF (ACS, FCS, CoP, Convocation etc.) | 0120-4082155 | 
| S. No. | Activities | Timelines | |
|---|---|---|---|
| Directorate of Examination | |||
| 20 | Verification of Marks | 7 weeks | vom@icsi.edu | 
| 21 | Supply of Certified Copies | 7 weeks | exam@icsi.edu | 
| 22 | Inspection of Answer Books | 7 weeks | exam@icsi.edu | 
| 23 | Supply of Duplicate Marksheets | 15 working days | exam@icsi.edu | 
| Directorate of Training | |||
| 24 | ODOP / TDOP Queries | 3 working days | training@icsi.edu | 
| 25 | PCS / Company Registration for Imparting Long-Term Training | 7 working days | training@icsi.edu | 
| 26 | Students Registration for Long-Term Training at PCS / Company | 7 working days | training@icsi.edu | 
| 27 | Long-Term Training Completion Approvals | 7 working days | training@icsi.edu | 
| 28 | Training Structure Switchover | 3 working days | training@icsi.edu | 
| 29 | Long-Term Training Exemption | 21 working days | training@icsi.edu | 
| 30 | Quarterly Reports Approvals | 7 working days | training@icsi.edu | 
| 31 | EDP / CLDP Fees Approvals & Completion Approvals | 3 working days | training@icsi.edu | 
| 32 | Training Completion Certificates (TCC) | 7 working days | training@icsi.edu | 
| 33 | General Queries Related to Training | 3 working days | training@icsi.edu | 
| Directorate of Academics | |||
| 34 | Queries related to Academics | 3 working days | academics@icsi.edu | 
| 35 | Queries related to e-Journal | 3 working days | academics@icsi.edu | 
| 36 | Queries related to MoU / IGNOU | 3 working days | academics@icsi.edu | 
| Directorate of Boards, PMQ & Certificate Courses | |||
| 37 | Queries related to PMQ Courses | 7 working days | pmq@icsi.edu | 
| 38 | Queries related to Certificate / Crash Courses | 7 working days | certificatecourses@icsi.edu | 
| 39 | Queries related to Peer Review | 7 working days | prb-icsi@icsi.edu | 
| Directorate of Professional Development | |||
| 40 | Queries related to ECSIN | 3 working days | ecsin@icsi.edu | 
| 41 | Queries related to UDIN | 3 working days | udin@icsi.edu | 
| 42 | Queries related to Knowledge on Demand (KOD) | 3 working days | kod@icsi.edu | 
| 43 | Queries related to the PCS Orientation Programme | 3 working days | profdevelopment.dept@icsi.edu | 
| 44 | Queries related to PCS | 3 working days | pcs@icsi.edu | 
| 45 | Publication of Articles in the National Programme Souvenirs | 3 working days | conference@icsi.edu | 
| Directorate of Store | |||
| 46 | Dispatch of Study Material (CSEET / Executive / Professional) | 21 working days after approval of the registration application | store@icsi.edu | 
| 47 | Dispatch of Publications ordered through e-Cart and Amazon | 3 working days | store@icsi.edu | 
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